Enterprise Solutions
IT Request Portal
A centralized portal for IT requests and new hire onboarding with automated workflows and Microsoft integration.
Overview
What this project is
IT Request Portal replaces manual PDF forms with a web-based system for IT request submission, tracking, and communication. It includes automated email notifications, centralized dashboards for managers and IT staff, and a New Hire Management flow for application access requests. Graph APIs, Azure Logic Apps, Power Automate, and Azure AD support the workflows.
My Role
What I owned
- Complete design and development
- IT request submission, tracking, and communication
- New Hire Management System
- Workflow automation with Power Automate and Azure Logic Apps
- Graph APIs and Azure AD integration
The Challenge
The problem being solved
Manual IT request and onboarding processes relied on PDF forms and fragmented follow-up. Teams needed a centralized workflow for requests, access provisioning, and visibility.
The Solution
Key workflows
IT Requests
Centralized request submission, tracking, and communication with email notifications.
New Hire Management
Request application access for new employees and monitor onboarding progress.
Workflow Automation
Power Automate and Azure Logic Apps integration for streamlined processes.
Microsoft Integration
Graph APIs and Azure AD connectivity within the SharePoint-based portal.
Technology
Stack
Frontend
Angular · TypeScript · MDB Bootstrap · Angular Material
Microsoft
MS SharePoint Online · MS SharePoint REST APIs · Graph APIs · Azure Logic App · Power Automate Integration · Azure AD Connectivity
Outcome
What changed
Automated manual processes, improving speed and accuracy for IT requests. Simplified new hire onboarding through integrated form management and real-time tracking, while consolidating IT workflows into a single portal with stronger management visibility.